Guardian National Security is committed to providing reliable quality protection services to a variety of industries through custom-designed security strategies, expertly trained security officers, and excellent customer service.
Guardian National Security aims to set the bar for private security services in Southern California by using innovative practices, having the highest of expectations for our personnel, and supporting our guards with hands-on management and exceptional training. Our company is led by experts in the field of security who are committed to helping private enterprises and homeowners alike in securing their property and assets. In order to meet the needs of our diverse clients, we custom design a security plan for each location and encourage open communication between our clients and management team.
Our security team consists of trustworthy, responsible guards who are all licensed by the California Bureau of Security and Investigative Services (BSIS). In order to be hired, every one of them had to pass a very selective hiring process that includes a series of interviews with our management team, a thorough background check, personal reference checks, and drug testing. In addition to administering a very selective hiring process, we have them complete a rigorous training course that is designed to ensure that they are fully prepared to handle any security assignment.
Guardian National Service operates its dispatch center 24 hours a day, 7 days a week and ensures that our management team is readily available during that time to assist clients and staff any time of day or night. The management team stays accessible via cell phones, radios, and pagers, even when they are out in the field conducting location visits. These efforts are part of our Management Customer Service Program (MCSP), which was instituted in order to ensure that we maintain a high level of quality for our security services and customer care. We not only respond quickly to your needs, but we anticipate them. As part of this program, we develop customized security plans; routinely solicit client feedback; address concerns; conduct security inspections; provide ongoing training; and perform emergency response drills.
We believe that the key to excellent security is expertly trained officers. Every Guardian National Security officer completes the training required by the BSIS, which consists of 40 hours of training in powers to arrest, terrorism and WMD awareness, and related security subjects, as well as 8 hours of dedicated review and skills practice annually. We supplement this requirement with mandatory additional training on post orders, patrols, fire watch services, public relations, communications, emergency situations, observe and report, and general duties. Many of our guards also receive certification in CPR/first aid, and/or permitting in firearms, batons, and pepper spray. We also require refresher courses on all topics every two to three months to keep our guards sharp and their knowledge and skills current.
While all of our guards receive education on each of the industries we serve as well as their specific security needs, we prefer to provide comprehensive training to each guard once they have been assigned to a client. This training explains in great detail the security plan, post order duties, uniform requirements, and other client-specific expectations.
At Guardian National Security, we believe in customized services and transparency. Our experts conduct thorough security assessments for each client based upon the industry, location, property design, assets, and threats. A custom-designed security strategy and plan is then created and adapted as necessary until the client is satisfied with the proposal and quote. For optimally effective security, our security plan may recommend where guard placement or patrol routes; specific services (stationary or mobile guards, lock up and alarm, etc.); types of reports (daily activity, incident, equipment logs, etc.); signage; or surveillance equipment.
From the professionalism of our officers to the responsiveness of our team, we know that the calibre of our services is a cut above any of our competitors. Further setting us apart is that we offer our high quality private security services at surprisingly low rates. In fact, we will match or beat any competitor's quoted price, as well as offer many features at no additional charge, such as motion detectors, "no trespassing" signs, time clocks, and more. Call us today for a free quote or on-site consultation.
All prospective and current client information is kept strictly confidential.
Your patrol response time is amazing. It feels great knowing you are there when I need you.